July 14-16

Orange, CA

The MSI HR Summit is a three-day experience designed to inspire, challenge, and connect our entire HR team. Together, we’ll sharpen our skills, expand our impact, and shape the future of HR at MSI. This is more than a conference—it’s a launchpad for bold ideas, personal growth, and powerful collaboration.

Guest Speakers

Our guest speakers bring bold ideas, deep expertise, and real-world insight from some of the world’s most respected organizations. From transforming workplace culture and leading with bravery to decoding labor market trends and unlocking the power of AI, they’ll challenge us to think bigger, lead smarter, and reimagine what’s possible for HR at MSI.

PROGRAM HIGHLIGHTS

  • Session Leader:

    • Raj Shah - CEO, MSI

    Get aligned with MSI’s CEO Raj Shah and the company’s business vision where he will explain how HR is critical in powering the next chapter of growth, innovation, and scale.

  • Session Leaders:

    • Samantha Khoury - Vice President of HR, Los Angeles Lakers

    • Mark Christensen, Senior Director of People & Partnerships, LifeGuides

    There are so many growth opportunities on MSI’s HR Team. We have grand visions for the team’s future, but you must own your development. This session will inspire you to take control of your career, build resilience, and create your own opportunities for advancement.

  • Session Leaders:

    • Marcus Franklin, HR Director - NE

    • Sunil Kodichath, HR Head - India

    • Chris Courneen, SVP HR

    Accountability is where leadership starts. Learn how to drive stronger performance across the business and use accountability work to build influence and credibility.

  • Session Leader:

    • Kathleen Pearson, CHRO - McDermott Will & Emery

    AI isn't the future—it's already here. Learn how to use new tools to work faster and smarter and free up your time for the work that truly moves the business forward.

  • Session Leader:

    • Chris Courneen, SVP HR

    Our updated HR purpose, vision, mission, and values set a bold new foundation. We’ll align on who we are, why we exist, and how we will lead HR into the future at MSI.

  • Session Leaders:

    • Marcus Franklin, HR Director - NE

    • Chris Courneen, SVP HR

    Good org design isn’t about titles—it’s about clarity, growth, and adaptability. We’ll preview how we’re thinking about structure and role design as we prepare for Dayforce and beyond.

  • Session Leaders:

    • Rika Shah, Founder - MSI

    • Manu Shah, Founder - MSI

    Join MSI’s founders for a rare and candid conversation about the journey, the struggles, and the spirit that built MSI into what it is today. It’s not just a history lesson—it’s an inspiration for the future you’re helping create.

Monday, July 14

  • Session Leader:

    • Andrew Flowers, Chief Economist - Appcast

    Get inside the realities of today’s labor market, from wage trends to talent scarcity. We’ll break down what’s happening in the U.S. and India—and what HR leaders must do to stay ahead.

  • Session Leader:

    • Chris Courneen, SVP HR

    Decision paralysis kills momentum. Learn how to combine logic, data, and business understanding to make better, faster decisions—and influence others to move with you as you sell your ideas.

  • Session Leader:

    • Chris Courneen, SVP HR

    HR360 2.0 is around the corner, and it isn’t just a report, it’s your roadmap. Get a preview of what’s coming, learn how to interpret the data and translate insights into actions that drive better support and stronger business results, and brainstorm the future KPIs and dashboards you want at your fingertips.

  • Session Leader:

    • TBD

    Significant change is coming, and it will be impactful. Join the Dayforce team for a live demo of the system that will modernize how we manage people, data, and decisions across MSI. You’ll get an early view of what’s possible, why it matters, and what it will take from all of us to bring it to life. Get ready to be excited and to roll up your sleeves.

  • Session Leaders:

    • Tammy Culp, L&D/HR Director

    • Gargi Paul, Senior Manager - L&D India

    • Catherine Brine, L&D Manager - USA

    Training that simply tells you what to do is no longer enough. MSI’s new approach delivers dynamic, timely, and relevant learning that evolves with the real challenges we face. We're focused on building critical thinkers who can adapt, lead, and solve problems—not just follow static slides. Get ready for training that's alive, practical, and built for the future.

  • Session Leader:

    • Sofia Arzate, Talent Acquisition Director

    Talent acquisition is evolving fast. Learn how we’re sharpening our evaluation process, building passive pipelines, and raising the bar for every hire.

  • Session Leader:

    • Tucker Moore, Senior Branch Leader - MSI

    • Lauren Tuma, Branch Leader - MSI

    Hear the real, unfiltered perspective on what it takes to run a branch—and how HR can be a true partner, not just a policy enforcer.

Tuesday, July 15

  • Session Leader:

    • Christopher Bylone van Sandwyk, Global Belonging Strategist - Innovation Unbiased

    Discover how to foster a sense of belonging at scale, where everyone is welcomed, valued, and respected. We will explore strategies to create inclusive environments that celebrate diverse identities and enhance employee engagement and well-being by understanding HR's pivotal role in aligning these efforts with the company's vision and values.

  • Session Leader:

    • Jacquelyn Bsharah, Owner, Dynamic Collaborations LLC & Adjunct Professor, Georgetown University and USC

    Leadership requires bravery, not perfection. This immersive session will push you to practice courageous leadership—especially when it’s uncomfortable, complex, or high stakes.

  • Session Leader:

    • Gargi Paul, Senior Manager - L&D India

    Influence isn’t about authority—it’s about credibility, trust, and connection. We’ll pull real lessons from Crucial Influence and discuss how to apply them to your daily work.

  • Session Leaders:

    • MSI HR Directors

    In small teams, we’ll surface bold ideas, share key challenges, and explore new opportunities to strengthen HR’s impact at MSI. This is your space to think big, connect across the team, and help shape where we go next.

  • Session Leader:

    • Chris Courneen, SVP HR

    We’ll close the summit by setting a shared vision for the future, highlighting key action steps, and celebrating the momentum we’ve built together.

Wednesday, July 16

Download the full agenda

 

Hotel and Travel Information

All guests and members of the HR team should coordinate travel with Cynthia Siegler, who will handle flights and hotel bookings. MSI HR team members participating in the HR summit that wish to depart after the summit on the 16th should not book flights departing before 7:00pm from SNA or 8:00 pm from LAX.

Guest Speakers Requiring Travel Bookings

MSI Employees Requiring Travel Bookings

Best Arrival Airport: John Wayne Airport (SNA)

Hotel: ALO by Ayres in Orange, CA

One Team. One Purpose.